Frequently Asked Questions (FAQ)

How can I contact you?

Please click here for several simple ways to get in touch with us.

Can I order products I don't see on your website?

Yes you can. Contact us and we can begin developing or sourcing any product you desire.

What is the minimum I have to order?

Different products vary with the minimums that are required to order them.

How do I order?

You can place an order either via email, or phone call.

Can I get a sample before placing a larger order?

Yes you can. Some products may require a small sample fee, especially if they are being personalised.

What are the shipping rates?

Shipping rates will vary based on the favour, and destination it is to be delivered to.

Do you ship internationally?

Yes we do

How do I pay?

Bank transfer; but if this poses an issue we can work out an easier method.

What currency are the prices in?

GBP; but for ease of our customers we can send quotations in any currency required.

What do I do if there are damaged or missing products?

Please contact us and we will do our best to rectify the issue at hand.

What if I'm having issues with the Wed in Favours site?

Please send us an email and our technical team will fix the issue.